Comment on the article of Laila Yameogo

In the analysis of the article http://www.hotelmarketing.com/index.php/content/article/061220 Amina talks about the new online system introduced by Hilton that allows the clients to make a virtual tour of the room they want to book. I do agree with Amina that is a fantastic innovation and she is right by saying that it is advantegeous for both the clients and the hotel. Not only the clients can view the design and size of the room but it will help to fidelize the clients who are very demanding nowadays. The clients will have the feeling that the staff of the hotel do care about them and do all possible to satisfy their needs.