Cut down on checkout time with Mariott eFolio

The main message of the article
http://www.hotelmarketing.com/index.php/content/article/061117_is to reduce time on checkout thanks to eFolio. This system was introduced by Marriot and had a great success. In fact it gives the possibility to avoid lines on checkout, by e-mailing hotel bills directly to guests within 48 hours.

I think this is a very important issue. From my experience in a hotel, I could say that check out stays one of the most irritating problems for clients, especially when they are hurried up and have to spend 20-30 minutes at the reception. And most of the complaints are about being unsatisfied with the checkout.

That's why, to my point of thinking, introducing this system is really helpful and strategic. It leads to the satisfaction of clients and they feel valued and this is a primary goal in hotel industry.