revenue management

Wednesday, April 04, 2007

Comment on the article

Small hotels, big business
by Nathalie Wanda Guillerm
To my point of view, the article chosen by Nathalie reveals a very interesting topic for hotel business: Small Hotels as a new concept of lifestyle. I agree with Nathalie that 'small hotel has more individuality as against the other big hotel'. Small hotels can concentrate on each client and make his or her staying unforgettable. Besides, smaller hotels often focus on their exceptional service and unconventional style.
Here are the advantages of small hotels:
  • quality of the service
  • personal attention
  • fresh idea to satisfy their guests
  • attention to details
  • flexibility regarding terms and policy

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