Comment on the article

An early look at the Hotel of Tomorrow
http//www.hotelmarketing.com/index.php/content/article/061129_
written by Annelore Hue

Annelore did a great job. Her analysis is very interesting. She underlines the advantages and disadvantages of technology in the hotel business and to her point of thinking, too much technology is not good as it kills human contact. I also share Annelore's conclusion. She is absolutely right saying that "hotel can use technology without putting away the human touch..."